A criminal cyber attack on our CAS operating infrastructure has partially disrupted our operations. Our security mechanisms were activated immediately and far-reaching protective measures were taken. The attack also included a sustained denial-of-service attack on our website cas.de. However, we were able to fend off this attack quickly and the website is available again as usual.
We are currently investigating the attack in detail together with our service provider, which is listed on the APT service provider list from the German Federal Office for Information Security (BSI). Our investigative approach follows the BSI guidelines for such incidents and, of course, emergency plans and security measures were activated promptly.
Our data centers for central standard product hosting, such as product configurators, SmartWe and CAS Communities, were not affected. All systems continue to operate without disruption and there are no indications of unauthorized access.
We would like to emphasize that there are no indications that any of our product features could have contributed to this situation. Furthermore, the operation of CAS solutions by you as a customer and by our partners is not affected by this. However, you may have noticed that there are some restrictions, for example, in the use of online help and address services.
Should you have any questions or concerns you can contact us via the usual communication channels such as e-mail and telephone.
Be assured that we are doing everything in our power to fully clarify this incident and ensure that our operations and services return to their usual reliable state as soon as possible.
We thank you for your trust and understanding during these exceptional circumstances.
Yours sincerely,
Your CAS Software AG team
Do you have any questions?
We will be happy to advise you.
Our press team will be happy to help you. Discover also our press area with current topics about CAS Software AG.
press team
Tel: +49 721 9638-782